EMPLOYEE ENGAGEMENT MANAGEMENT AND RELATIONS L4 POWERED BY SHRM (SF) (SYNCHRONOUS E-LEARNING)

EMPLOYEE ENGAGEMENT MANAGEMENT AND RELATIONS L4 POWERED BY SHRM (SF) (SYNCHRONOUS E-LEARNING)

Funded

Course Duration

16.0 hr(s)

Mode of Assessment

Written Assessment, Case Study

Who Should Attend

All levels of HR professionals especially those who are in position of influence and partnership with business leaders. Professionals who are planning a career switch to HR would find this module very useful in providing the necessary knowledge and skills to do the transition.

What's In It for Me

  • Recognise the importance of employee engagement and workplace culture
  • Invent engagement HR strategy based on organizational vision and goals

Course Overview

Strong employee engagement and relations management helps to solidify the connection and relations among employee, manager, and the organisation's mission, vision, values, and goals. HR demonstrates value by understanding and leveraging the employer-employee relationship from both individual and organisational perspectives, developing effective strategies to address appropriate expectations for performance and behaviour from employees at all levels. Key considerations include culture, work-life balance, ethics and corporate social responsibility. This module uses a real-world case study capstone lesson to reinforce the learning objectives.

In Partnership with

Course Schedule

Next available schedule

See All Schedules

Course Objectives

At the end of the programme, learners will be able to:

  • Recognize the importance of employee engagement and workplace culture have on your management team, HR strategy, and overall organizational
  • Define your engagement HR strategy based on organizational vision and goals
  • Recognize the difference between employee engagement and job satisfaction
  • Describe how employee engagement influences the achievement of business goals and objectives
  • Apply motivation techniques during key employee milestones to gauge and respond to employee engagement levels

Pre-requisites

The admission requirements are:

  • Read, write, and speak English at WPL Level 5
  • At least 2 years of working experience in Executive roles.
  • Learners who do not meet the minimum Literacy level or years of relevant work experience set out above can still be considered for this course. Do speak with our Skills Consultants regarding this.
  • Hardware & Software
    • This course can be conducted as a Physical or Virtual Live Class (VLC) via Zoom platform.
    • Participants must own a Zoom account and have a laptop or a desktop with “Zoom Client for Meetings” installed. Download from zoom.us/download.

System Requirement

Must Have:
Please ensure that your computer or laptop meets the following requirements.

  • Operating system: Windows 10 or MacOS (64 bit or above)
  • Processor/CPU: 1.8 GHz, 2-core Intel Core i3 or higher
  • Minimum 20 GB hard disk space
  • Minimum 8 GB RAM
  • Webcam (camera must be turned on for the duration of the class)
  • Microphone
  • Internet Connection: Wired or Wireless broadband
  • Latest version of Zoom software to be installed on computer or laptop prior to the class.

Good to Have:

  • Wired internet connection
    Wired internet will provide you with stable and reliable connection.
  • Dual monitors
    Using a dual monitor setup will undoubtedly improve your training experience, enabling you to simultaneously participate in hands-on exercises and maintain engagement with your instructor.

Not Recommended:
Using tablets is not recommended due to their smaller screen size, which could cause eye strain and discomfort over the course of the program's duration.

Course Outline

1. Understanding Your Organization

  • Exploring Organizational Culture
  • Positive Organizational Culture
  • Formulating an Engagement Strategy
  • Corporate Social Responsibility
  • Leadership and Employee Engagement

2. Employee Engagement

  • Employee Satisfaction
  • Motivation
  • Defining Engagement
  • Types of Engagement
  • Engagement Roles
  • Engagement Behaviours, Drivers and Barriers
  • Measuring Engagement
  • Employee Lifecycle

Certificate Obtained and Conferred by

Statement of Attainment (SOA) from SkillsFuture Singapore
After passing the assessment(s), participants will receive a SOA from SkillsFuture Singapore, certifying that they have achieved the following Competency Standard(s):

  • HRS-HRM-4016-1.1 Employee Engagement Management

After passing the assessments of these 8 courses:

  • Strategic Workforce Planning L4 powered by SHRM (SF)
  • Employee Engagement Management and Relations L4 powered by SHRM (SF)
  • Human Resource Advisory and Role as HR Business Partner L4 powered by SHRM (SF)
  • Human Resource Practices and Implementation Strategies L4 powered by SHRM (SF)
  • Learning and Development Strategy and HR Development L4 powered by SHRM (SF)
  • Talent Management L4 powered by SHRM (SF)
  • Human Resource Analytics and Insights L5 powered by SHRM (SF)
  • Total Rewards Philosophy Development L4 powered by SHRM (SF)

participants will receive a SOA from SkillsFuture Singapore, certifying that they have achieved the following Competency Standard(s):

  • WSQ Diploma in Human Resources

Fees and Funding

Medium of Instruction: English
Trainer to trainee ratio: 1:20
Mode of Delivery: Either Virtual Live Class (VLC) via Zoom or Physical class

Funding Information

Additional Note

The assumed skills and knowledge that learners should preferably have are listed as follows:

  • Manage relationships with various stakeholders through the demonstration of effective interpersonal, communication and negotiation skills
  • Have a global mindset to work effectively with stakeholders from a range of cultural environments
  • Work with models and methods for the management of organisation and development of human resource activities, services and programmes
  • Work with privacy and confidentiality considerations that govern all human resource transaction

Price:

Course Fee and Government Subsidies

  

Individual Sponsored 

Company Sponsored 

 

Non-SME 

SME 

Before GST 

After GST 

Before GST 

After GST 

Before GST 

After GST 

Full Course Fee
(For Foreigners and those not eligible for subsidies)

$780.00

$850.20

$780.00

$850.20

$780.00

$850.20

For Singapore Citizens aged 39 years and below
and
For all Singapore Permanent Residents
(The minimum age for individual sponsored trainees is 21 years)

$390.00

$460.20

$390.00

$460.20

$234.00

$304.20

For Singapore Citizens aged 40 years and above

$234.00

$304.20

$234.00

$304.20

$234.00

$304.20

Funding Eligibility Criteria: 

Individual Sponsored Trainee

Company Sponsored Trainee
  • Singapore Citizens or Singapore Permanent Residents

  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses

  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • NTUC LearningHub reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria
  • Singapore Citizens or Singapore Permanent Residents

  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses

  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • NTUC LearningHub reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria

 

Remarks:

Individual Sponsored Trainee

Company Sponsored Trainee

SkillsFuture Credit:

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

UTAP:

  • This course is eligible for Union Training Assistance Programme (UTAP).
  • NTUC members can enjoy up to 50% funding (capped at $250 per year) under UTAP.

PSEA:

  • To check for Post-Secondary Education Account (PSEA) eligibility for this course, visit:​
    (a) SkillsFuture (TGS-2021006862) for Virtual Learning Class (VLC)​
    (b) SkillsFuture (TGS-2020504576) for Face-to-Face class​
  • Scroll down to “Keyword Tags” to verify for PSEA eligibility. 
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.  
  • And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA. 
  • Not all courses are eligible for PSEA funding.

Absentee Payroll (AP) Funding:

  • $4.50 per hour, capped at $100,000 per enterprise per calendar year.
  • AP funding will be computed based on the actual number of training hours attended by the trainee.
  • Note: Courses / Modules under Professional Conversion Programme (PCP) will not be eligible for AP funding claim.

 

Terms & Conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees.

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